Concierge Client Service Lead

Posted 3 days ago

kestra financialTempe (AZ)

First-Line Supervisors of Personal Service WorkersAll Other Personal Services

SENIORITY

Mid

About the role

Kestra is seeking a Client Service Supervisor in Concierge to lead a team of Concierge Associates, drive service excellence, and ensure accurate, empathetic client handling. The role balances hands-on problem solving with people leadership and process improvement. You will coach staff, monitor workloads, and collaborate with Operations, Compliance, Technology, and Sales to remove roadblocks. The ideal candidate brings 4+ years in financial services or operations, 1+ year in supervision, and #J-18808-Ljbffr

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