Principal Research Ops: Participant Strategy + AI
soteria reinsuranceAustin (TX)
Principal Research Ops: Participant Strategy + AI
Posted yesterday
soteria reinsuranceAustin (TX)
SENIORITY
Lead
About the role
Fidelity is seeking a Principal Research Operations professional to shape participant strategy for UX research across B2C and B2B domains. You will lead recruitment strategy, build scalable panels, and collaborate with researchers, product, legal, and external partners to advance AI-enabled research methods.
You will evaluate synthetic users and AI agents, balancing human and synthetic participants while ensuring compliance in a highly regulated environment.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.