General Manager 1

General Manager 1 with at least 2 years of relevant experience needed in North Andover, MA. Competitive salary and robust benefits package offered. About the job: In this dynamic leadership role, you'll oversee daily service operations, build and lead high-performing teams, and drive client satisfaction across specialized service environments. You'll be the key point of contact for clients, ensuring quality, efficiency, and strategic growth while managing budgets, staffing, and operational excellence. Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management. Requirements: Education Requirement: Associate degree or bachelor's degree or equivalent experience Management Experience: 2-5 years Related Experience: 2-5 years