Program Manager (MAE)
Program Manager (MAE)
Posted today
SENIORITY
Lead
About the role
- Partner with Coastal Leadership on Client relationship with Key Stakeholders and Steering Committee Members.
- Lead multiple work streams in a multi-cloud environment
- Establish engagement and operating model with various stakeholders
- Provide necessary project updates to various stakeholders at various forums
- Provide strategic direction to expand Coastal Cloud’s footprint at 1-2 clients/programs
- Serve as relationship owner for assigned client/program
- Works in partnership with Engagement Managers and Directors within the team to identify potential escalation points and address them
- Provide real time mentorship to program team members, and other Project Managers
- Drive forecast accuracy across their programs
- Establish project delivery plan and track progress & milestones
- Proactively identify and manage issues/risks to the project delivery
- Manage project dependencies, represent project in various cross-project forum
- Help team with estimations techniques, sprint planning, and tracking
- Drive decisions around priorities with client and internal teams
- Highly involved in the development of Project Delivery CoE Best Practices
- Required Skills, Education and Experience 3+ years of experience working as Program Manager or in an enterprise project environment leading large technology implementations. SAFe certification required 10+ years of PMO experience 5+ years of consulting experience
- Competent to manage $2M+ programs annually
- Proficient in maintaining key relationships with the client
- Leads internal and client teams across the program, drives key decisions, provides thoughtful leadership to client, drives & maintains key metrics across program (Forecast accuracy, Profitability, etc) towards successful completion of the program
- Experience with Salesforce project implementation
- Expertise in using project management tools like Smartsheets, Lucid charts, Google Apps, MS Office etc
- Experience managing 10+ team members, including Project Managers
- Technical background in software development, testing, and automation
- Experience with DevOps, CI/CD and Quality Control Processes
- Ability to help identify roadmap items and collaborate with Engagement Manager/Director to develop a plan of action
- Assist Engagement Manager/Director in the development of scopes of work and other contract-related documents to drive relationship success
- Excellent troubleshooting and problem-solving skillsExcellent collaboration and risk management skillsExcellent written and verbal communication
- Experience holding Project Team(s) accountable for following company and SLDC procedures, processes, and utilizing tools
- Ability to onboard and work on different project management tools
- Must have full-time permanent US work authorization
- Substantial industry or vertical experience
- Bachelor’s Degree preferred, or equivalent experience
- Salesforce technical certification in Salesforce (Admin certified) Preferred
- Ability to travel, as neededCSM, Agile or PMP certifications nice to have
- Why Coastal, and what we offer:
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
