Senior Product Support Lead — Space Systems
space systems integrationColorado Springs (CO)
Senior Product Support Lead — Space Systems
Posted today
space systems integrationColorado Springs (CO)
SENIORITY
Lead
About the role
Space Systems Integration, LLC is seeking a Product Support Manager in Colorado Springs, CO. The role oversees enterprise-level help desk operations, coordinating Tier 0/1 support with Tier 2/3 engineering teams and user communities.
You will monitor KPIs, drive continuous improvement, and liaise with government program managers to ensure contractual SLAs and technical standards are met across cloud, network, and identity management platforms.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
More like this