Experienced Dealer Service Advisor

Posted 5 days ago

bell fordPhoenix (AZ)

Automotive Service Technicians and MechanicsNew Car Dealers

SENIORITY

Senior

About the role

Experienced Dealer Service Advisor Full-TimeSchedule: Monday Friday | 7:00 AM 6:00 PM Saturday | 7:00 AM 3:00 PM Experience Required: Minimum 3 years as a Dealer Service AdvisorJob SummaryBell Ford is seeking a highly experienced Dealer Service Advisor to join our team. The ideal candidate will have at least three years of Service Advisor experience within a dealership environment, be customer-focused, and thrive in a fast-paced setting.As an Experienced Dealer Service Advisor, you will serve as the primary point of contact for service customers, ensuring their needs are met with professionalism, transparency, and a positive attitude. If you are passionate about delivering exceptional service and ready for your next opportunity, we want to hear from you.Key ResponsibilitiesServe as the trusted point of contact for walk-in and scheduled service customersActively listen to customer concerns and recommend appropriate service solutionsProvide accurate repair estimates and obtain customer authorizationWork closely with technicians to manage repair workflow and timelinesDeliver timely, professional updates to customers regarding service statusMaintain detailed and accurate service documentation and recordsStay informed on current promotions, service packages, and attachment opportunitiesMaintain a clean, organized, and customer-ready workspaceUphold Bell Ford's commitment to quality, integrity, and professionalismQualifications3+ years of Service Advisor experience at a dealershipStrong working knowledge of automotive systems and repair servicesExcellent communication, sales, and interpersonal skillsExperience with Reynolds & Reynolds software preferredValid Driver's License with a clean driving recordAbility to multi-task in a high-volume service environmentWhat We OfferCareer advancement opportunities within The Berge GroupComprehensive benefits package, including:Medical, Dental & Vision insuranceLife insurance & disability coverage401(k) with company matchEmployee discounts & wellness programsPre-Hire RequirementsValid Driver's LicenseClean background checkNegative drug screeningApply TodayIf you're ready to take the next step in your automotive career with a team that values integrity, service, and excellence, apply today and become part of the Bell Ford family.Bell Ford is an Equal Opportunity Employer and a Drug-Free Workplace. We consider applications for all positions without regard to race, color, religion, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

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