Customer Service Representative

Posted 2 days ago

guild garage groupColorado Springs (CO)

Customer Service Representatives Telemarketing Bureaus and Other Contact Centers

SENIORITY

Junior

SALARY

$19.00 - $22.00 per hour

Apply

About the role

Customer Service Representative One Clear Choice - Denver, COCustomer Service Representative Join a Fast-Growing, High-Energy Team!

Locations: Castle Rock, CO, Colorado Springs, CO, Commerce City, CO, or Loveland, CO Pay: $19$22 per hour (based on experience) Do You Love Helping People, Solving Problems, and Being Part of a Winning Team? If soyou'll fit right in. At One Clear Choice Garage Doors, we're a leader in the Colorado market and a trusted name across the region. With thousands of 5-star reviews, a reputation for honesty, and a commitment to excellence, we're not your average garage door company. We're a fast-moving, supportive, and people-focused teamwhere customer service is everything. We're looking for a friendly, motivated, solutions-driven Customer Service Representative to help us continue delivering the exceptional experience our customers love. If you enjoy working with people, staying organized, and being the helpful voice that makes someone's day easier, this role is for you.

What You'll Do: (Your Impact Matters) As the voice of One Clear Choice, you'll be the first point of contact for customershelping guide them through scheduling, service questions, and product inquiries. You'll play a vital role in ensuring seamless communication and exceptional customer experiences. You will:

Deliver empathetic, professional support across phone, email, and chat
Handle a high volume of inbound calls while staying upbeat and organized
Accurately schedule appointments and coordinate with our field technicians
Research solutions and provide clear, friendly answers to customer questions
Maintain detailed and accurate notes in our systems
Spot opportunities to recommend additional services that add value to the customer
Work closely with the team to keep jobs moving smoothly
Learn our products and services so well that you become a trusted expert

What We're Looking For:

1+ year of customer service experience (home services experience = bonus!)Strong communication and active listening skills
Friendly, patient, and positiveespecially under pressure
Excellent multitasking and time-management abilities
Comfort with technology and CRM tools (ServiceTitan experience = plus!)Team-oriented attitude with a desire to learn and grow
High school diploma or equivalent

Why You'll Love Working With Us: Joining One Clear Choice means you're joining a top-rated, rapidly growing, employee-focused company. Here's what you'll enjoy:

Culture & Growth
Supportive, team-first environment
Recognition for your hard workyour voice matters
Opportunities to advance (we love promoting from within!)Hands-on training and ongoing development
Excellent Benefits
Health, Vision, Dental InsurancePTO + Paid Holidays 401(k) with Company Match
Employee discounts
Referral bonuses
Chance to grow within a respected national family of residential service brands
Ready to Join a Team That Feels Like Familyand Builds Careers, Not Just Jobs?
If you're motivated, positive, and excited to grow with a company that invests in you We want to meet you.
Apply today and take the first step toward an amazing future with One Clear Choice Garage Doors.

Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, One Clear Choice may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer. Pay Range$19 - $22 USDBy submitting your application, you consent to receive text messages, emails, and phone calls from Guild Garage Group and/or our coalition of partnered brands regarding job opportunities, application status, and recruiting-related communications. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP. All messages are related to employment opportunities and recruiting activities.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.