Accounting Associate / Coordinator

Responsibilities: Deliver all baseline and project goals for DCSO, currency, accuracy and timeliness. Monitor and report customer account statuses and results against defined KPIs, goals and objectives. Analyze complex customer issues and collaborate to determine actionable, practical solutions that reduce customer issues and are sustainable. Create and utilize reports to support analysis of pertinent account information. Collaborate with customers, sales field, and finance functions to achieve improvements. Achieve individual and departmental metrics. Maximize overall A/R business processes, automate and reduce rework. Effectively communicate and elevate issues and procedural changes with Team Coordinators and Managers.

Qualifications: High school diploma or equivalent required. Some college preferred. Knowledge of overall A/R workflow and systems – 2 years of experience. Highly skilled and knowledgeable in adjustments, research, collections, account issues, and customer relationships. Experienced in Microsoft Excel and other Microsoft Office applications (2+ years). Candidate testing recommended before submission. Strong critical thinking for problem solving and analysis. Adept at collaboration and teamwork. Professional, mature and confident interacting with customers and other functions. Analytical, highly organized and detail-oriented.