Players Club Concierge Guest Services Pro

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tioga downs casinoNichols (NY)

Receptionists and Information Clerks All Other Amusement and Recreation Industries

SENIORITY

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About the role

Tioga Downs is seeking a friendly Players Club Representative to deliver exceptional guest service at our Nichols property. You will inform guests about club programs, promotions, and events, and assist with inquiries in a fast-paced environment. The role requires a high school diploma or GED and prior customer service experience is preferred. This full-time, on-site position offers benefits including 401K, medical coverage, and paid time off.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.