Customer Support Representative I

Posted 5 days ago

kellySacramento (CA)

Customer Service Representatives Telemarketing Bureaus and Other Contact Centers

SENIORITY

Junior

SALARY

$23.00 per hour

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About the role

Customer Support Representative IEcho is seeking a Customer Support Representative I to join our Customer Service team. This role supports Customer Sales Representatives by handling inbound calls, completing data entry, tracking shipments, communicating with carriers and vendors, monitoring email requests, and resolving customer issues.

Pay: $23.00 per hour Schedule: Monday Friday, 8:00 a.m.4:00 p.m.

Start Date: ASAP

Qualifications: Strong communication and problem-solving skills Excellent multitasking and organizational abilities Team-oriented and positive attitude Attention to detail Comfortable learning new technology and software Proficiency with Microsoft Word, Excel, Outlook, and internet navigation Interest in learning about the transportation industry This position operates in an office environment and requires regular computer, telephone, sitting, talking, and listening activities.

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