Member Experience Advisor, Financial Services

Posted 4 days ago

horizon credit unionMoses Lake (WA)

Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel Credit Unions

SENIORITY

Mid

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About the role

Horizon Credit Union in Washington state seeks a dedicated Financial Service Representative (Full-Time, non-exempt) to deliver an outstanding member experience. The role focuses on end-to-end member journeys, loan processing, and cross-selling in a community-focused banking environment. Authorized to operate in a retail financial setting, you will manage daily activities, support branch performance, and collaborate with Mortgage and Retirement teams to drive growth while ensuring accurate

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.