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VP, Payer Success & Health Plan Growth

Posted today

hippocratic aiLynnwood (WA)

SENIORITY

Manager

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About the role

Hippocratic AI seeks a VP of Customer Success for Payors to build and lead a payer-focused CS organization in the Seattle area. You will drive satisfaction, retention, and expansion across health plans and managed care customers, defining playbooks, KPIs, and scalable processes that translate complex payer needs into value from our AI platform. You'll partner with Product, Engineering, Clinical, and Sales to align strategy with regulatory requirements and industry standards, and you will recruit

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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