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Client Service & Marketing - Head of Marketing

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SENIORITY

Manager

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About the role

30hop Group is seeking a full-time Marketing Manager to join our team! We're looking for an organized, creative marketer who knows how to bring campaigns to life, connect with guests, and keep multiple brands moving forward. You'll manage social media, email, text marketing, loyalty programs, and local marketing initiatives across 30hop, Tribute Eatery & Bar, and Iowa Athletic Club. From planning campaigns and engaging with guests to supporting restaurant events, you'll help make sure our brands show up consistently and connect with the communities we serve. Medical insurance with 50% of the premium covered by 30hop~ Dental and vision options~401(k) retirement plan with discretionary employer match~Free Employee Assistance Program for employees and their families~ Mileage, hotel, and approved expenses reimbursed for required business travel Manage social media for 30hop, Tribute Eatery & Bar, and Iowa Athletic Club, including content calendars, publishing, comments, direct messages, and maintaining each brand's voice. Manage email, text marketing, and loyalty programs, including campaign calendars, audience segmentation, automated messaging, and list growth. Partner with the General Manager's at four selected restaurant locations to develop, plan, and promote local events and community initiatives. Maintain accurate Google Business listings for every location, including hours, photos, event updates, and guest questions. Execute marketing campaigns on schedule, ensuring social posts, emails, listings, and website updates are ready in advance. Communicate content and asset needs to the creative team ahead of upcoming campaigns. Prepare one monthly marketing performance report.3+ years of experience in a marketing coordinator or marketing manager role.~ Experience managing social media for a multi-location brand.~ Experience managing email marketing through platforms such as Toast, Klaviyo, or Mailchimp.~ Experience planning and executing events, including being onsite during events.~ Strong organizational skills with the ability to manage calendars, deadlines, and multiple brands.~ Ability to travel to four assigned restaurant locations approximately once per quarter. Social content is published on schedule across all brands, email and text audiences are growing, email open and click rates are tracked, store marketing plans and recaps are delivered on time, and local events and partnerships are consistently executed. Director of Brand & Marketing*

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