Customer Service

Posted today

20four7vaNew York (NY)

SENIORITY

Junior

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About the role

20four7VA connects businesses with offshore independent contractors to provide remote customer service and support. The role focuses on handling billing questions, service timelines, activations, and login-related inquiries, ensuring a positive customer experience. Candidates should have prior call center experience, strong English communication, and be comfortable with high volumes while following established processes. Training is provided, with weekly payments and an active community.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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