Patient Engagement Specialist
virtual vocationsNew York (NY)
Patient Engagement Specialist
Posted 2 days ago
virtual vocationsNew York (NY)
SENIORITY
Senior
About the role
Engaging with patients remotely, the full-time Patient Engagement Specialist will provide support, education, and monitoring through a call center, addressing issues and ensuring compliance with services.
Key responsibilities:
Assist patients with home monitoring, troubleshoot equipment issues, and guide non-compliant patients in using services effectively
Communicate proactively with patients about their compliance and progress, maintaining transparency throughout the monitoring process
Perform administrative tasks including data entry, communication of reminders, and management of patient information within the clinic portalRequired qualificationsExperience in providing compassionate patient-centered coaching and support
Strong organizational skills with the ability to manage multiple tasks efficiently
Demonstrated experience in high-quality patient care, including medical billing and appointment scheduling
Valid Medical Assistant certificate is preferred
Reliable internet connection for remote engagement and administrative duties
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.