Programmable-Voice Reliability Engineer
kaicallsEastern (KY)
Programmable-Voice Reliability Engineer
Posted 2 days ago
kaicallsEastern (KY)
SENIORITY
Lead
About the role
KaiCalls is seeking a seasoned engineer to own programmable voice operations, SIP systems, and carrier integrations, driving observability across call paths and outcomes. You will lead incident response, implement robust runbooks, and shape architecture to reduce recurrence while ensuring reliable porting and failover. Experience with distributed systems, idempotency, and monitoring is required, along with clear communication under pressure. Remote work from the US is supported.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.