Patient Services Representative # 26-12559

Duration: 4+ Months Job Description: Schedule: Schedule will be 8 hours between 06:30am-17:00pm, depending on caseload

Responsibilities: Primary point of contact for patient relations in person and by phone Greet patients and assist in resolving patient concerns and escalating as appropriate Check patients in/out and collect co-payments, give receipts, and reconcile payments Verify patient demographics and insurance information in CS-Link/Epic Schedule appointments and complete patient registration Process and track referrals and authorizations for various insurance types Handle patient/provider correspondence Explains policies, procedures, or services to patients Sanitize workspace using provided supplies and following department guidelines Experience 1 year of recent experience working in an outpatient clinic or medical office setting. Skills Experience with medical insurance, referral processes, and benefit plans Education High School Diploma/GED