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Senior Backend Engineer: AI Data Pipelines & Analytics

Posted yesterday

zendeskAustin (TX)

SENIORITY

Senior

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About the role

Zendesk, Inc. is seeking a Senior Backend Engineer to own the data layer powering Zendesk’s AI products. You’ll build and scale integrations and analytics infrastructure that transform raw support data into trusted automation recommendations — directly enabling customers to reduce support costs and improve customer outcomes. Based in the US with a hybrid work model, you’ll collaborate with product, ML, and design teams to deliver measurable ROI and improved customer outcomes.

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