Executive Director

What You’ll Do: Growth Mindset & Strategic Expansion Take full ownership of center growth and client retention, exceeding monthly targets for new patient admissions and diagnostics Build and maintain relationships with referral sources, community organizations, and school systems Lead business development activities including community events, outreach campaigns, and innovative growth initiatives Coach staff to adopt a proactive mindset around client acquisition, engagement, and retention Manage full clinic P&L, including top‑line revenue, clinic operating cost, labor and non‑labor expense managementOptimize center profitability by acting on key financial drivers such as center growth, contract rates, billable hour utilization, and service completionCollaborate with corporate finance and operations teams to implement strategies that maximize clinic profitability Financial AcumenManage full clinic P&L, including top‑line revenue, clinic operating cost, labor and non‑labor expense managementOptimize center profitability by acting on key financial drivers such as center growth, contract rates, billable hour utilization, and service completionCollaborate with corporate finance and operations teams to implement strategies that maximize clinic profitability Operational Excellence Contribute to Organizational Key Results, meet or exceed center‑based KPIs and targets Lead high‑quality execution of ABA services through proactive scheduling and resource optimization Maintain compliance with licensing, accreditation, and internal policies Monitor and drive service delivery performance, ensuring 100% treatment completion Use data dashboards (e.g., Tableau) to track, analyze and interpret data/KPI to make informed decisions Talent Retention & Engagement Hire, develop, and retain high‑performing teams Create a high‑performance culture by investing in professional development and celebrating success Lead effective onboarding and mentorship programs for new team members and EDiTsConduct regular employee rounding, performance check‑ins, and engagement surveys to foster a connected and motivated team Relationship‑Driven Leadership Build trust with families and caregivers through early and frequent engagement, ensuring consistent communication and satisfaction Host or promote weekly caregiver support groups to build community and empower families Advocate for school‑based services and support caregiver participation in treatment planning Develop and nurture strategic relationships with community stakeholders, referral sources, and business development partners to support growth and enhance service awareness Champion collaboration across departments, including Clinical, Admissions, Marketing, and HRRequirementsBachelor's degree required; Master's in Business, Healthcare Administration, or Behavioral Health strongly preferred Minimum 5 years of operations and growth leadership experience in a high‑growth service industry, healthcare/health system, behavioral health or education Entrepreneurs with franchise or service supply chain experience Proven track record of leading operations, driving organic growth, increasing revenue growth, and building engaged teams Understanding Financial fluency (P&L, EBITDA, KPI analysis)A deep understanding of ABA therapy and/or allied health services is strongly preferred High emotional intelligence, resilience, and an entrepreneurial mindset Benefits21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays) Medical, dental, vision, long‑term disability, and life insurance Generous 401(k) with up to 6% employer match Bonus potential based on performanceABA Centers ofOhio participates in the U.S. Department of Homeland Security E-Verify program. Seniority level DirectorEmployment type Full‑time Job function OtherIndustriesIT Services and IT Consulting