UX Researcher
eight eleven groupBrooklyn (NY)
About the role
Description
Location:
Needs to be in driving distance to a Meijer Distribution Center. Preference given to Tipp City, Ohio or Lansing, MI.
Job Summary:
We are looking for an experienced UX Researcher with 5+ years experience to foster data-driven decision making throughout the product lifecycle. The ideal candidate enjoys solving complex problems, collaborating cross-functionally, and bringing a voice to the users.
Requirements:
Plan and execute qualitative and quantitative user research using an array of research techniques Analyze users behavioral and attitudinal data to uncover customer painpoints and unmet needs Ability to conduct a range of research methods including user interviews, usability testing, surveys, ethnographic studies, contextual inquiry, and concept testing Synthesize and present research findings in context Leverage human centered design principles to develop journey maps, user personas, and jobs to be done Work closely with Product, Design, and Development teams to regularly integrate user feedback into the product design and development process Ability to accurately scope research initiatives by collaborating with stakeholders Leverage existing data and ability to tie insights to analytics Work in a SAFE Agile environment, coordinating projects by sprints Ability to work effectively both individually and as part of cross-functional teams Effectively manage vendor partner relationships ensuring that output meets internal expectations Skills & Qualifications: 5+ years of experience with UX Research. Bachelors or advanced degree in Human-Computer Interaction, Interaction Design, Cognitive Psychology, Anthropology, Market Research or similar field Solid understanding of wireframes, storyboards, user flows, process flows and site maps. Experience with research, design, and AI tools Solid grasp on Human Centered Design. Expert written and verbal communication skills and attention to detail **Portfolio demonstrating your expertise and ability to articulate your process Positive attitude, collaborative spirit and openness to giving and receiving feedback
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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