Client Relations Specialist
Posted today
maxim health systemsSan Jose (CA)
Patient RepresentativesServices for the Elderly and Persons with Disabilities
SENIORITY
Mid
SALARY
$27.00 per hour
About the role
Client Relations SpecialistLocation: San Jose, CA Hourly Rate: $25.00 $27.00 per hour + $2,000 Annual Bonus PotentialSupport Clients. Strengthen Care. Grow Your Career.Maxim Healthcare is seeking a compassionate and detail-oriented Client Relations Specialist to work with clients, patients, and caregivers to monitor program participants' ability to manage their care and provide exceptional customer service.Why You'll Love This Role:Competitive Pay & Weekly Paychecks: Reliable compensation you can count onComprehensive Benefits: Health, dental, vision, and life insuranceRetirement Planning: 401(k) savings plan with company matchingEmployee Discounts: Access to hundreds of nationwide vendor discountsRecognition & Rewards: Be celebrated through our awards and recognition programsCareer Advancement: Opportunities to grow within a supportive organizationTraining & Mentorship: Benefit from structured onboarding and ongoing developmentKey Responsibilities:Maintain confidentiality of program participantsComplete consumer admissions/intakes as directedEnsure client services are authorized and communicated to clients and caregiversManage referrals and maintain communication with clients and Case ManagersProvide timely updates to Case Managers and internal teamsAssist with time reporting issues and operational supportNotify leadership and payor sources of concerns, including fraud or misuseComplete quarterly customer service calls and attend service planning meetingsMaintain accurate consumer recordsSupport Field Support Team with onboarding and compliance trackingQualifications:High school diploma or equivalent required; some college coursework preferredMust meet all federal, state, and local requirementsEnergetic, self-motivated, and adaptable in a dynamic environmentStrong organizational, planning, and problem-solving skillsExcellent verbal and written communication skillsProficiency in Microsoft Office Suite (Word, Excel, Teams)Vietnamese language proficiency requiredEnglish language proficiency requiredBe the Voice of Care and Connection If you're ready to make a meaningful impact by supporting clients and caregivers with empathy and precision, we'd love to hear from you.Apply today and join a team that values your dedication and bilingual skills.
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