Branch Operations Leader: Drive Safety, Service & Growth

Posted yesterday

craneworksLanett (AL)

General and Operations Managers Other Commercial and Industrial Machinery and Equipment Rental and Leasing

SENIORITY

Mid

Apply

About the role

Description

Position Summary: The CraneWorks Branch Manager will be responsible for all personnel matters of the branch including but not limited to hiring, supervising, evaluating staff performance, and identifying training needs. This individual will monitor assets, adhere to, and interpret Company policies and procedures, and create and propose procedures to the CraneWorks General Manager. The Branch Manager will evaluate methods to improve workflow, exercising discretion and independent judgment. All CraneWorks Branch Managers will be engaged in workflow supervision and methods, evaluation of branch operations procedures, and analysis to ensure appropriate overall operation. The Branch Manager will lead by example motivating their team to produce and perform at the highest level and will continuously strive to improve the operations and profitability of the branch. The Branch Manager will demonstrate and reinforce the core values of the company: Safety, Service, Excellence.

Operations Management Duties & Responsibilities:

Promptly respond to accidents/incidents and properly conduct preliminary fact-finding investigations. Report all accidents/incidents promptly to CraneWorks Safety Director
Assign primary duties and daily tasks to subordinates actively managing work progress and staff
Assists in the completion of staff duties (i.e., scheduling, administration and inventory, etc.)Fully understand the Visual Dispatch program utilizing all the program's functions and capabilities to conduct daily business
Work with Service Manager to troubleshoot service repair issues.
Perform daily yard and office inspections and insure facilities are clean and organized
Conduct daily huddle with dispatch to ensure all daily activities are completed and plans are prepared for the following business day's tasks
Organize and oversee weekly yard/equipment inspections and address any deficiencies
Foster teamwork between CraneWorks and RentalWorksAttend and participate in weekly CraneWorks Safety meetings
Conduct branch meetings covering important problematic areas and identify areas to be improved
Schedule workers according to business demands and economic climates
Establish guidelines, performance expectations, and goals for branch CW employees
Provide feedback and periodically evaluate employee performance, conduct annual reviews
Provide advice and counseling and/or instruction to staff members. Consult with Human Resources and CW GM prior to executing disciplinary measures
Train, evaluate, and follow-up with employees
Implement & enforce all CW/RW policies and procedures
Cooperate and work harmoniously with all departments including all levels of Management.
Complete administrative functions (i.e., time approvals, contracts, cash drawers, track staff members' attendance, etc.).Maintain current and accurate records and ensure safe and compliant work practices
Understanding of Profit & Loss for branch

RequirementsSales Management Duties & Responsibilities:

· Have a complete understanding of pricing, proposal procedures, and execute accordingly
Consult and make recommendations to prospects and clients of resources provided by RW & CWCoach, motivate, and develop sales team's ability to serve their customers
Foster team environment enabling team to capture new business and serve customers at a high level
Willing to challenge the team and hold them accountable
Manage sales plans, budgets, metrics, dashboards, pipeline/forecast, product mix, sales process and CRMMust be competitive, passionate, and driven to serve others
Must be comfortable in various environments from the boardroom to the jobsite.
Develop relationships across various groups of stakeholders
Must be eager to learning and teaching new strategies for personal and professional growth

Qualifications & Skills:

Knowledge of mobile cranes and crane load charts
Experience using 3d Lift Plan programs
Understands and monitors fleet utilization
Strong analytical ability
Excellent communication skills
Outstanding organizational and leadership skills
Problem-solving aptitude
Proven experience as a Manager

Education & Experience: High School Diploma or equivalent required Bachelor's degree preferred 5 years of management experience preferred

License & Certification: Valid Driver's License with acceptable driving record Class A CDL preferredNCCCO or equivalent preferred

Working Conditions: Work is performed in an office environment, equipment shop environment, or job site. The ability to drive at night is required. Noise, fumes, and chemicals associated with a shop environment is expected.

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer
Must be able to lift up to 25 pounds
Must be able to climb on and off heavy mobile equipment safely
Frequently walk on uneven surfaces, including natural ground in varying weather conditions
Regular and predictable attendance is required

Travel Requirements:

Overnight travel is required

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.