Receptionist

Posted 2 days ago

rr donnelleyPalo Alto (CA)
Receptionists and Information ClerksTelephone Answering Services

SENIORITY

Junior

SALARY

$24.00 - $25.00 per hour

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About the role

ReceptionistRRD provides marketing, packaging, print, and business services to the world's most respected brands.
The company: 's proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey.
Schedule: Monday-Friday, 8:30am-5:30pm(* denotes an "essential function")Answer incoming calls, received on a multi-line phone system, in a cordial, professional and timely manner. Transfer calls to appropriate individuals. Greet clients and visitors to the office with warmth and professionalism. Notify employees of visitor's arrival when necessary. Provide high level services to staff, clients and guests. Communicate with manager and client on job or deadline issues. Handle additional projects as assigned. Handle sensitive and/or confidential document and information *Communicate with supervisor or client on job or deadline issues. Meet contracted deadlines for accepting, completing, and delivering all work. Troubleshoot basic equipment problems. Prioritize workflow. Interact with clients in person, over the phone or electronically. Adhere to Williams Lea policies in addition to client site policies. Use equipment and supplies in a cost-efficient manner. The salary range for this role at the noted RRD location is $24.00-25.00 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD's benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.

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