Lead Pool Service Technician

Posted today

poolieBellville (TX)

First-Line Supervisors of Mechanics, Installers, and Repairers Other Services to Buildings and Dwellings

SENIORITY

Mid

SALARY

$21-$25 hourly

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About the role

Job Description: Job Description Who We AreAt Poolie, we started with a simple goal: make pool maintenance reliable, professional, and hassle-free. From day one, our mission has been to raise the bar in pool service, combining expertise, integrity, and a commitment to customer satisfaction. Today, we're one of the fastest-growing pool service companies in Texas, trusted by hundreds of residential and commercial customers. Our team is built on collaboration, respect, and pride in a job well done, and we believe that when our people succeed, our customers do too.

What We Offer

Salary range: $21-$25 hourly, based on experience

Health, dental, and vision insurance Company-paid short & long-term disability Employee Assistance Programs (EAP) Paid time off10 paid company holidays Training and development opportunities Employee Purpose Plan A high-impact leadership role in a fast-growing pool service company ScheduleFull-time: Monday-Friday, 8:00 AM - 5:00 PMOccasional overtime may be required based on operational needs

What You'll Do: As a Pool Lead Technician, you will support daily service operations by providing coverage during technician absences, ensuring quality control standards, and delivering high-quality pool care. This role is essential to maintaining service consistency, executing first cleanings, performing Green to Clean turnarounds, and resolving onsite customer issues. You will balance hands-on technical execution with team support responsibilities, acting as a quality and reliability anchor while providing chemistry guidance, training, and operational support to field technicians and supervisors.

Responsibilities:

First Line of Defense for PTO Coverage: Provide primary coverage and support during team members' time off, ensuring smooth operations and maintaining service standards.
First Cleaning for New Customers: Oversee the first cleaning process for new customers, ensuring a thorough and satisfactory service experience.
Green to Clean Turnarounds: Perform "Green to Clean" turnarounds, ensuring effective transformation of pools from a neglected state to a clean and safe condition.
Daily Quality Control (QC): Conduct daily quality control checks as directed to ensure adherence to company standards and identify areas for improvement. Act as the first line of defense for quality control, addressing issues and providing guidance to enhance service quality.
First Line of Defense for Onsite Customer Issues: Serve as the primary point of contact for onsite customer issues, offering immediate support and resolution to ensure customer satisfaction.
Small Part Replacement and Repair: Covers any small part replacements, minimal repairs on pool cleaners and other small tasks that aren't demanding the repair department or repair tech.
Provides Weekly Chemistry/Protocol Training in Department Meeting: Conduct weekly training sessions during department meetings, focusing on chemistry knowledge and protocol adherence.
Provides Backup for Supervisor on Slack for Chemistry Questions: Offer support and serve as a backup for the Supervisor on Slack, addressing chemistry-related questions from field technicians.
Join Us!
If you're ready to lead teams, optimize service operations, and deliver an exceptional customer experience in a fast-growing pool service company, we'd love to hear from you. This role offers the opportunity to make a real impact while growing alongside a strong, collaborative team.
Apply today and dive into a leadership career that makes a splash!
What We're Looking ForMust-Haves:
At least 1 year of experience as a Pool Service Technician
Strong knowledge of pool cleaning, maintenance, and water chemistry
Ability to multitask and adapt to changing daily priorities
Solid problem-solving and decision-making skills
Attention to detail with a commitment to quality standards
Ability to handle onsite customer concerns professionally
Basic technical ability to perform minor repairs and small part replacements
Effective communication and teamwork skills

Nice-to-Haves:

Experience performing Green to Clean services
Prior quality control (QC) or inspection experience
Experience conducting first cleanings for new customers
Ability to provide peer support or technician guidance
Experience delivering training or coaching in water chemistry/protocols Familiarity with company communication tools (e.g., Slack)

Demonstrated reliability and leadership potential Company Description At Poolie, we started with a simple goal: make pool maintenance reliable, professional, and hassle-free. From day one, our mission has been to raise the bar in pool service, combining expertise, integrity, and a commitment to customer satisfaction. Today, we're one of the fastest-growing pool service companies in Texas, trusted by hundreds of residential and commercial customers. Our team is built on collaboration, respect, and pride in a job well done, and we believe that when our people succeed, our customers do too. Our mission at Poolie is to set new standards in pool service, consistency, professionalism, and customer satisfaction. We tackle every job - big or small, one-time or ongoing - with the mindset that we need to earn your business at every service appointment, whether it's appointment or.

Company Description: At Poolie, we started with a simple goal: make pool maintenance reliable, professional, and hassle-free. From day one, our mission has been to raise the bar in pool service, combining expertise, integrity, and a commitment to customer satisfaction. Today, we're one of the fastest-growing pool service companies in Texas, trusted by hundreds of residential and commercial customers. Our team is built on collaboration, respect, and pride in a job well done, and we believe that when our people succeed, our customers do too. Our mission at Poolie is to set new standards in pool service, consistency, professionalism, and customer satisfaction. We tackle every job - big or small, one-time or ongoing - with the mindset that we need to earn your business at every service appointment, whether it's appointment or.

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