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David Careers

Rehabilitation Operations Supervisor

Posted yesterday

intermountain healthWheat Ridge (CO)
General and Operations ManagersVocational Rehabilitation Services

SENIORITY

Manager

SALARY

$33 - 48 per hour

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About the role

Leads the rehabilitation operations team, overseeing hiring, onboarding, coaching, scheduling, budgets, and performance. Supports daily operations, resolves escalations, monitors KPIs and compliance, and drives standardized processes and continuous improvement to deliver excellent customer service. Hire, onboard, train, coach, and develop team members. Manage team staffing, schedules, overtime, timecards, and budgeted hours. Serve as a subject matter expert and escalation point, resolving operational barriers. Monitor employee metrics, KPIs, and progress toward operational goals. Ensure compliance with applicable rules and regulations. Promote standardized processes, continuous improvement, and excellent customer service. Employee supervision Workforce planning Scheduling Budget and expense management Timecard oversight KPI tracking Operational performance management Continuous improvement Epic registration, scheduling, and referrals Customer service

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