Centra Credit Union has an exciting opportunity for a motivated professional to join our team as a full-time Relationship Representative I at our branch in Zionsville, Indiana. The Relationship Representative is responsible for welcoming and engaging in meaningful conversations with our Member base and creating value while completing transactions with high accuracy. A Relationship Representative will develop to a high level of competency in educating and advising on financial solutions through products and services based upon Member needs and goals. This position is actively involved with Member outreach programs, new deposit account openings and Retail operations while contributing to the safety and security of the branch in compliance with policy and procedure.
The position has a Learning Path to develop and grow their skills while transitioning from a Relationship Representative I through Relationship Representative III role. Team Members can reside in a Relationship Representative III role or continue to pursue further development in Retail Operations or another career path.
At Centra, we approach compensation with care and integrity, ensuring our pay practices reflect local markets while honoring our commitment to our Team Members. The starting wage for this opportunity is $21.88 per hour. Hourly compensation is just one part of our total rewards approach.
Eligible positions also offer a comprehensive benefits package designed to support you and your family.
Spanish/English interpreters may be eligible for an interpreting differential.
ESSENTIAL FUNCTIONS:
This position may be required to perform additional duties as requested. Reasonable accommodations may be made to enable individuals with disabilities to perform.
Creates value by actively engaging Members during account transactions while educating and advising on Credit Union products and services.
Performs Member account maintenance, telephonic outbound calling to Members and engage in outreach activities to build Member relationships while promoting products and services.
Proactively engages with Members in problem solving for their financial needs and goals.
Engages in required Learning Path for continued development and growth and obtains Centra certification.
EDUCATION & EXPERIENCE:
(EQUIVALENT COMBINATION OF EDUCATION & EXPERIENCE WILL BE CONSIDERED):
High School Diploma or General Education Diploma (GED)
A minimum of one year up to three years of similar or related experience, including preparatory experience.
Centra Credit Union is an Equal Opportunity Employer. Education Required Equivalent combination education & experience or better.
Preferred Under 1 year of similar or related experience or better.
