Membership Sales Teammate - Westover

Build relationships, create first impressions, and help more people take the first step toward healthier lives. About the RoleFitness Connection is looking for a Fitness Consultant who thrives on connecting with people and creating positive experiences. This role serves as the first point of contact for many future members, helping them explore membership options, understand the value of our services, and confidently take the next step in their fitness journey. Success comes from building relationships, creating trust, generating opportunities, and consistently executing the daily activities that drive membership growth. Fitness Consultants combine sales expertise, service excellence, and genuine care for people to help members feel welcomed, supported, and connected from their first interaction forward. This is an ideal opportunity for someone who enjoys meeting new people, working in a fast-paced environment, achieving goals, and making a meaningful impact through fitness. Compensation & BenefitsBase Salary:$19 per hour, based on experience and qualifications Benefits & PerksMedical, dental, and vision insurance plans availablePaid time offComplimentary gym membershipEmployee discounts on services and programsCareer growth and advancement opportunities within a growing organization What Success Looks LikeMembership sales goals are consistently achieved or exceededProspective members feel welcomed, informed, and confident in their decision to joinLead generation, referrals, and prospecting activities consistently create new opportunitiesFollow-up activities are completed accurately and on timeGuests and members receive exceptional service throughout every interactionMember concerns and questions are handled professionally and effectivelyClub standards, operational procedures, and documentation requirements are consistently followedFitness Connection is represented professionally within the club and community What You Will DoDrive Membership GrowthBuild a Strong PipelineGuide future members through the membership selection process using Fitness Connection's proven sales process. Conduct engaging club tours that connect individual goals to membership and service solutions.Present memberships, personal training, and club services confidently and professionally.Generate leads through referrals, networking, outreach activities, and community engagement.Conduct prospecting and follow-up activities with consistency and professionalism.Maintain an active pipeline of future members and scheduled appointments.Create Exceptional Member ExperiencesRun the BusinessCreate welcoming first impressions for every guest and member.Build relationships that foster trust, loyalty, and long-term engagement.Listen to member goals and concerns toprovide personalized recommendations.Address questions and concerns with empathy, professionalism, and confidence.Help create an environment where members feel valued, supported, and inspired.Maintainaccuraterecordsfor leads, referrals, memberships, and sales.Executefrontdeskresponsibilities,member check-ins, and telephone inquiries.Follow company policies and procedures, including operational and safety requirements.Support opening, closing, cleanliness, and merchandising responsibilities.Maintainorganizationalstandardsthat contribute to a positive member experience.Schedule and Work EnvironmentThis role requires a flexible schedule aligned to club needs, including evenings, weekends, and some holidays. Schedules are planned in advance where possibleFast-paced and highly interactive club environmentFrequent member, guest, and community interactionOpportunities to participate in club promotions and outreach events About Fitness ConnectionFitness Connection is a full-service, all-inclusive health club built for real people chasing real results. We deliver a high-value experience with premium-level amenities-without the exclusivity. We create spaces where members can show up, put in the work, and see real results. Equal Opportunity & AccommodationsFitness Connection is committed to equal opportunity for all applicants and teammates. The company will provide reasonable accommodations for known physical or mental disabilities or known medical conditions, consistent with legal obligations, and will engage in a timely, good-faith interactive process to determine effective accommodations where appropriate. What You'll BringSales & Member AcquisitionAbility to build trust and create meaningful conversations with prospective membersStrong consultative selling and closing skillsConfidence presenting memberships, services, and promotionsSelf-motivation to achieve individual and team goals Relationship Building & Service ExcellenceExceptional interpersonal skills and ability to connect with a wide variety of peopleGenuine desire to help others achieve their goalsStrong customer service mindset and positive attitudeAbility to create welcoming, engaging experiences Communication & InfluenceStrong verbal communication and active listening skillsAbility to ask questions, identify needs, and provide thoughtful recommendationsConfidence handling objections and concerns professionallyAbility to influence decisions through trust, credibility, and relationship-building Operational Excellence & AccountabilityStrong organization and attention to detailAbility to manage multiple priorities in a fast-paced environmentConsistent follow-through and accountabilityComfort using technology, CRM systems, and club management tools RequirementsHigh school diploma or GED preferredPrevious experience in sales, retail, hospitality, customer service, or another customer-facing role preferredCompletion of Fitness Connection's EPIC Training Program within the designated timeframeAbility to work a flexible schedule, including evenings, weekends, and holidays as neededAbility to stand, walk, bend, and move throughout the club for extended periodsAbility to lift and move up to 50 pounds