Customer Service & Office Manager - Lead, Grow & Inspire

Posted 5 days ago

talentifyioOxford (OH)

First-Line Supervisors of Office and Administrative Support Workers Insurance Agencies and Brokerages

SENIORITY

Mid

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About the role

State Farm Insurance and Financial Services is seeking a Customer Service/Office Manager to lead the customer service team, coordinate daily operations, and deliver remarkable experiences to clients in the community. The role combines people leadership with process improvement and close collaboration with agency staff. You will develop policies, handle escalations, train staff, and pursue licensing in Property, Casualty, Life and Health to support agency growth.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.