Customer Service Specialist

Posted today

fierce threadsAmarillo (TX)

Customer Service Representatives Support Activities for Animal Production

SENIORITY

Junior

SALARY

$15 - $18 hourly

Apply

About the role

Do you love interacting with others, making connections, and helping people? Then you're an excellent fit for the customer service representative position at our company! You'll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you'll love, we highly encourage you to apply.

Responsibilities: • Work closely with the sales lead to stay up-to-date on service and product knowledge • Reply to incoming calls from customers including products and service questions, general information, and complaints • Maintain customer accounts and update with new account information as needed • Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed • Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction Qualifications: • Must have graduated high school, received a G.E.D. or equivalent • Excellent active listening, interpersonal, and communication skills Dependable and willing to learn Compensation: $15 - $18 hourly

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.