AI-Driven Change & Insights Lead
capital groupCharlotte (NC)
About the role
Capital Group seeks a Change Management & Insights Lead to measure real behavior change across the firm, partnering with AI teams. You’ll turn signals from surveys and usage data into honest reads on progress, informing messaging and experience work for senior leaders.
You will design studies, synthesize findings, and tell trusted stories that influence decisions while collaborating across product, analytics, and platform teams. This role emphasizes judgment and internal impact.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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