Customer Service Representative - Weekend Shift - $1000 Hiring Bonus

Posted 10 days ago

rogueColumbus (OH)

Customer Service Representatives Fitness and Recreational Sports Centers

SENIORITY

Junior

SALARY

$23.00 per hour

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About the role

Customer Service Representative Earn a $1000 bonus! This role qualifies for a $1000 Hiring Bonus if you are hired and start working by September 30, 2026. Depending on the position and meeting eligibility requirements, the bonus is paid after 90 days of employment. As a Customer Service Representative you will interact with customers to provide and process information in response to orders, inquiries, concerns and requests about products and services. The weekend shift position works full time from 9AM-5PM and includes 2 consecutive days off, during the week. An example schedule for the weekend shift is below: Monday - 9AM-5PMTuesday - OFFWednesday - OFFThursday - 9AM-5PMFriday - 9AM-5PMSaturday - 9AM-5PMSunday - 9AM-5PMStarting pay $23/hr. Additional 2.5% premium for Weekend shift. Benefits include pay-on-demand via Rain, semi-annual bonuses, The Revolution Fund, onsite gym with free group classes, healthcare, 401k, and more. The Customer Service Representative is a fully onsite role in Columbus, Ohio. Remote work is not an option.

Responsibilities:

Process orders, forms, applications and requests
Deal directly with customers either by telephone, electronically, or face to face
Respond promptly to customer inquiries
Handle and resolve customer complaints
Manage customers' accounts
Record details of actions taken
Communicate and coordinate with internal departments
Follow up on customer interactions

Qualifications:

High school diploma or GED required
Knowledge of customer service principles and practices
Knowledge of relevant computer applications
Ability to type
Communication skills - verbal and written
Problem analysis and problem-solving
Attention to detail and accuracy

Rogue Fitness is a Drug Free Workplace. A 10-panel drug screen (including marijuana) and pre-employment background check are required. By applying to Rogue, regardless of the platform you choose to use, you are agreeing to Rogue's preferred methods of communication (i.e. text message). Submitting an application, through whatever online forum is ultimately used, constitutes a knowing and voluntary agreement to send and receive text messages during the recruitment process.

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