Administrative Assistant Gateway Plaza - Cincinnati, OH 45203
Overview:
Salary Range $17.00 - $18.00 Hourly Position Type Full Time Job Shift DayDescriptionThis position is primarily responsible for assisting the Property Manager in effectively managing all office/administrative tasks of the assigned property by performing the following duties.
Qualifications:
Evergreen Real Estate Group is a fully integrated real estate company dedicated to creating thriving housing communities. Since 2001, we have developed, acquired, and managed affordable and market-rate multifamily properties across 13 states and the District of Columbia. Our team is built on collaboration, integrity, and a shared commitment to transforming communities and improving lives. At Evergreen, every role makes an impact. As an Administrative Assistant, you'll play a vital role in supporting two award-winning communities, each designed to provide high-quality, welcoming homes for residents. You'll help keep both properties running smoothly while assisting residents, supporting office operations, and ensuring an exceptional living experience.
Key Responsibilities
Office & Resident Support:
Provide clerical and administrative support to the Property Manager.
Greet residents and guests, answer calls, and handle inquiries with warmth and professionalism.
Assist with resident move-ins, orientations, and maintaining positive relationships.
Compliance & Regulatory Support:
Ensure operations follow company policies and federal/state regulations (Fair Housing, ADA, OSHA, etc.).Support leasing compliance, including certification processes and resident file management.
Financial & Leasing Assistance:
Help process rent payments, track accounts payable, and prepare deposits. Assist with resident lease paperwork and ensure all leasing activities comply with Fair Housing and ADA standards.
Maintenance Coordination:
Receive and distribute work orders to the maintenance team, ensuring timely responses to resident needs.
Marketing & Community Engagement:
Maintain the property's waiting list, conduct market surveys, and support outreach efforts. Encourage and facilitate resident and vendor feedback through online reviews.
What You Bring:
A passion for helping people and creating a positive living experience for residents.1-3 years of administrative, leasing, or customer service experience preferred.
Strong organizational skills with the ability to multitask in a fast-paced environment.
Professional communication skills – written and verbal.
Ability to understand and follow compliance regulations.
