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DCF Guns Sales Representative, Castle Rock, Commission-Based Position with Hourly Rate and Benefits

Posted 2 days ago

dcf gunsCastle Rock (CO)
Sales and Related Workers, All OtherSporting Goods Retailers

SENIORITY

Mid

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About the role

Sales Associate Are you motivated to be a part of a dedicated and motivated team working in a fun environment? Then DCF is the place for you! We are looking for a motivated full-time Sales Associate for our Castle Rock store location. DCF is Colorado's premier indoor shooting range, gun store, gunsmithing shop, and source for firearm training and education. Whether you're a seasoned professional or a brand-new shooter, DCF has everything you need for a great day on the range and/or shopping. We've raised the bar when it comes to outfitting customers for the shooting sports, making us truly A Higher Caliber of Service.
Job Summary: Provides customer service, drives sales, and resolves issues by offering solutions, explanations and options.
General Responsibilities:
  • Provides customers' information about products or services, takes or enters orders, or obtains details of complaints.
  • Assists customers in identifying and purchasing firearms and firearms related accessories and training
  • Ensures full customer satisfaction and maintains a friendly, helpful demeanor.
  • Ensures proper documentation and processing of firearms and related articles according to federal regulations.
  • Creates strategies to ensure company profitability is maintained and goals are met.
  • Identifies and prioritizes problems and issues related to service area.
  • Maintains close contact with customer to give updates on progress toward resolution of issue or service requests.
  • Ensures that appropriate changes were made to resolve customers' problems.
  • Refers unresolved customer issues to designated departments.
  • Keeps records of customer interactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • The company reserves the right to add or change duties at any time.
Job Qualifications
Education: High School Diploma or equivalent
Experience: 1-3 years of related experience
Flexibility: Willingness and ability to work longer shifts as required based on the needs of the store. Transportation: Reliable transportation daily
Skills:
  • Strong Communication
  • People Skills
  • Service Oriented
  • Time Management
  • CollaborativeWorks well under pressure
If you would like to be considered for joining our team of hard working, fun, gun-loving people, we would love to talk to you! DCF Guns is an EEO employer*This is a full-time position, 4 days on/3 days off, and usually includes evenings and weekends. Pay is hourly plus commissions. Must have reliable transportation. Must submit to a background check.

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