LifeBridge Health seeks a Medical Receptionist to support patient-centered care in a fast-paced healthcare setting. Responsibilities include greeting and registering patients, verifying insurance, scheduling and confirming appointments, and managing multi-line phones. You will update electronic health records, collect co-pays, process paperwork, and coordinate with clinical teams to ensure smooth patient flow. The role requires strong communication, attention to detail, professionalism, and confidentiality. Join a collaborative team with opportunities for growth, learning, and contributing to community health. Greet and check in patients, verifying demographics and insurance information accurately Answer and route phone calls, schedule and confirm appointments, and manage provider calendars Collect co-pays and outstanding balances, post payments, and issue receipts following office protocols Prepare and update patient records in the electronic health record (EHR) system while maintaining confidentiality Coordinate referrals, prior authorizations, and medical record requests as needed Provide clear information on office procedures, wait times, and follow-up steps to patients and families Ensure waiting area and front desk are organized, clean, and stocked with necessary forms and materials Collaborate with clinical staff and providers to support efficient patient flow and quality care Handle incoming mail, faxes, and electronic messages, routing them to the appropriate staff Follow HIPAA, safety, and infection control policies and participate in ongoing training Patient scheduling Medical terminology Insurance verification Electronic Health Records (EHR) HIPAA compliance Multi-line phone systems Payment collection and posting Data entry Customer service Medical office procedures Medical Insurance Dental Insurance Vision Insurance Life Insurance 401k Certified Medical Administrative Assistant (CMAA) preferred CPR certification preferred HIPAA training required or completed within onboarding
