Commercial Operations Sr. Staff Riverside, Rhode Island

Posted 7 days ago

umicore belgiumRiverside (OH)

Jewelers and Precious Stone and Metal Workers Jewelry and Silverware Manufacturing

SENIORITY

Junior

Apply

About the role

Powering the cars of today and tomorrow. Reducing harmful emissions. Giving unique properties to high-end applications. Giving new life to used metals. As a global advanced materials and recycling group, we develop, produce, and recycle materials for a better life. About Jewelry & Industrial Metals A wealth of applications. Umicore is an expert in developing products and processes based on precious metals such as gold, silver and platinum. These materials enable our customers to make fine Jewelry, coins, high-purity glass and industrial catalysts. Umicore also enables the sustainable and responsible sourcing of these metals and provides closed-loop recycling for our customers. To make the most of these precious metals we cannot stand still. We need to find new ways to do things, discover new solutions and develop new processes. Which is where you come in.

Your Key Accountabilities: 1. Customer Service & Order Support Provide inbound customer support for U.S. and Canada overflow calls, including order inquiries, refining requests, product information, complaint resolution, and supply purchases. Process customer transactions and maintain accurate records, including CARS documentation. Deliver exceptional customer service while ensuring timely and professional issue resolution. 2. Order Fulfillment, Shipping & Receiving Process customer orders for U.S. markets, including order picking, packaging, and shipment coordination. Manage shipping and receiving activities for products and refining materials. ujefj

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.