Salesforce Commerce Cloud B2B Functional Manager
deloitteMorristown (NJ)
Salesforce Commerce Cloud B2B Functional Manager
Posted today
deloitteMorristown (NJ)
SENIORITY
Manager
About the role
Overview:
In this role you guide the design and delivery of Salesforce eCommerce solutions, focusing on B2B Commerce Cloud capabilities to unlock client business value. You work with cross-functional teams to translate requirements into practical, scalable features and roadmaps, while ensuring best practices and efficient delivery. You will lead discovery sessions, socialize functional designs, and mentor others, contributing to Deloitte’s Advertising, Marketing & Commerce objectives. This position offers exposure to cutting-edge GenAI-enabled delivery and complex enterprise programs at scale.
Responsibilities:
Lead project discovery workshops (on-site and remote) Assess client requirements and propose long-term functional solutions with Architect/Lead Communicate platform capabilities and constraints to clients Identify pain points and gaps in best practices Create and socialize feature and technical roadmaps Drive functional requirements and eCommerce best practice adoption Author and review functional specs, user stories, and test scripts
Key requirements:
7+ years IT experience 4+ years Salesforce B2B Commerce Cloud experience 3+ years configuring Salesforce B2B Commerce (catalogs, price books, promotions, entitlements, buyer groups) 3+ years facilitating functional discovery workshops 1+ year experience with Agile delivery and end-to-end implementation Exposure to AI-driven delivery tools (GenAI) Ability to travel up to 50% Limited immigration sponsorship may be available Effective written and verbal communication meticulous attention to detail ability to build and sustain professional relationships Salesforce B2B Commerce Cloud SFCC configurations (on Lightning Experience or Salesforce Core) including catalogs, price books, promotions, entitlements, buyer groups Functional design documentation, user stories, process flows, and test scripts
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