Audience Experience Lead
colonial groupLos Angeles (CA)
Audience Experience Lead
Posted 2 days ago
colonial groupLos Angeles (CA)
First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling ServicesPromoters of Performing Arts, Sports, and Similar Events with Facilities
SENIORITY
Mid
About the role
The Music Center in Los Angeles is seeking an Audience Services Supervisor to lead the Audience/Patron Services team, ensuring exceptional customer service across phone, online, and in-person channels. You will report to the Audience Services Manager and supervise Representatives in a dynamic venue environment. You will monitor performance, coach staff, and prepare operational reports while supporting revenue goals.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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