Remote Application Implementation Specialist

Our values: (Patient-Centric, Ethical, Quality Focused, Collaborative) guide our actions and decisions. Knowing the impact of our work on trial participants and patients, we act with urgency and purpose to advance clinical research so that people can live happier, healthier lives. Treating one another, our clients, and clinical trial participants with empathy and care are key tenets of our culture at Advarra; The Application Implementation Specialist is the subject matter expert on Advarra's software applications and workflows for the full suite of clinical research solutions. The Application Implementation Specialist understands clinical research and specializes in translating organizational needs into workflows that support operational goals and optimized use of clinical research solutions. The role serves as the primary subject matter expert for implementing customers, as well as providing guidance to internal teams, including new product commercialization. Master complex software applications, integrations and reports and their use within the clinical research industry Work with new customers to fully understand their current business processes and workflows while assisting with the implementation of technological solutions Map current state workflows into new, future state application workflows using process flow charting Develop and utilize use cases to analyze, define and document business requirements and application scenarios Provide guidance to internal stakeholders on customer enhancement requests Coordinate with other internal teams as necessary, to develop Statements of Work (SOWs) required to support new and implementing customers Assist in the completion of technical RFP questions for prospective customers Build a strong relationship with the customer project team to help ensure the success of the implementation Provide guidance to customers on best practices for integrating Advarra technology solutions into their research operations environment. Work closely with the implementation project manager to ensure on-time delivery of all milestones This role is open to candidates working remotely in the United States. Bachelor's Degree or relevant experience Familiarity with EDC, EMR/EHR and other clinical trial information systems Understanding and experience with operational and regulatory reporting that services clinical research Advarra is an equal opportunity employer that is committed to providing a workplace that is free from discrimination and harassment of any kind based on race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions, sexual orientation, and gender identify), national origin, age, disability or genetic information or any other status or characteristic protected by federal, state, or local law. This position may also be eligible for a variable bonus in addition to base salary as well as health coverage, paid holidays, and other benefits.