Customer Service Support

Posted 2 days ago

teledyne vision solutionsDallas (TX)

Customer Service Representatives Instruments and Related Products Manufacturing for Measuring, Displaying, and Controlling Industrial Process Variables

SENIORITY

Junior

SALARY

$20.00 - $23.00 per hour

Apply

About the role

Customer Service Support Dallas, TX | Full-Time Onsite Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins. Job Description Are you a detail-oriented professional who thrives in a fast-paced environment and enjoys supporting both internal teams and external customers? In a Customer Service Support role, you'll play a key role in ensuring smooth operations across sales and customer service functions. Your work will directly impact customer satisfaction, order accuracy, and cross-departmental collaborationmaking you an essential part of our business success. You'll be part of a collaborative team that values clear communication, initiative, and problem-solving. If you're looking for a role where your organizational skills and customer-first mindset can shine, we'd love to hear from you.

What you'll do:

Provide administrative support for Marine Interconnect product lines and respond to inquiries via email and phone.
Process purchase orders and enter data into internal systems.
Track and report on order status, including shipping dates and delays.
Communicate proactively with customers to provide updates and resolve issues.
Coordinate with departments such as Planning, Shipping, Contracts, and Finance to ensure timely delivery.
Assist with resolving scheduling, shipping, and invoicing challenges.
Review customer terms and conditions with Contracts and follow up as needed.
Perform clerical tasks including filing, data entry, and logging quote requests.
Screen customers using online tools and maintain records in customer portals.
What you need
Strong attention to detail and ability to manage multiple priorities required
Excellent written and verbal communication skills required
Experience with Microsoft Word, Excel, and PowerPoint required
Familiarity with customer databases (Salesforce preferred) preferred
Experience with enterprise resource planning systems (IFS preferred) preferred 1-3 years in a similar administrative or customer service role for a manufacturing company required
High school diploma or GED required; associate degree is a plus
Must be a U.S. person under ITAR regulations required

What we offer:

A supportive team environment with opportunities for growth
Exposure to cross-functional departments and business operations
A role that makes a direct impact on customer satisfaction and business success

Target Pay Range: $20.00 - $23.00 per hour. This position requires U.S. Person status under ITAR regulations. Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions. Teledyne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.