Quality Technician
valeoElkhart (IN)
About the role
Site SQA Engineer/Technician Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide.
Our vision?
- Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies.
- Ready to tackle the challenges of the vehicle of the future? Join Valeo and revolutionize the comfort and well-being of all passengers!
- The Quality Technician is responsible for the administrative activities associated with processing warranty claims and resolving customers' concerns on product failures.
- You Will:
- Service/repair/replace HVAC systems on buses when required
- Work closely with the Valeo TCV (Thermal Commercial Vehicles) Engineering and Quality teams to address customer concerns
- Perform Quick Response Quality Control process to support continuous improvement
a permanent dialogue with quality staff at the customer site
Constantly communicating customer expectations to site
Conduct full maintenance training courses on various heating, ventilation and air conditioning systems for transit bus and school bus systems to mechanics, technicians and management teams
May train other team members on various maintenance practices for the various systems offer by Valeo TCVMeet regularly with the North American Service Manager to provide status on completed work
Attend internal meetings as needed
Complete field service and training reports and file with North American Service Manager timely and accurately
Follow standards and work instructions and support the creation of standards when needed
Ensures compliance with all safety procedures and standards including, but not limited to, performing tasks safely, wearing required personal protective equipment, maintaining a clean working area and implementing safety improvements
Escalate challenges and impediments to meeting customer's
highest security protocols to keep sensitive and protected customer and or company information confidential and secured
Maintain professional and positive relations with team members.
Comply with all company conduct rules
You Should Have:
High School Diploma or GED (college degree is preferred)
Work experience with repairs of automotive heating and air conditioning units
Work Experience with root cause analysis quality systems preferred
Knowledge of 600V + electrical systems or ability to read a wiring diagram
Ability to read technical drawings and prints
Demonstrated ability to communicate effectively
Detail oriented and accurate
High degree of accountability and ownership
Strong organization skills
Proficiency in computer software- Microsoft Office, Google, etc.
Ability to work in a team environment
Able to work independently with minimal supervision
Demonstrated ability to satisfy customers
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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