Aviation Charter Department Manager (Phoenix)

About Us: Worldwide Jet is a Premier on-demand FAA Part 135 charter operator. We operate year-round with an unwavering commitment to deliver an exceptional first-class experience to travelers and charter brokers alike.

The Role: The Charter Department Manager is responsible for working directly with other Charter managers to help identify, define, document, and prioritize requirements of our charter business complexity. This candidate will report to other managers within the Charter department, and upper management. This is a hands-on position, requiring the manager to learn and perform the duties of the staff they're supervising. What is the schedule? Schedules with Evening shifts and overnight shifts are available. Who are we looking for?

• Someone with consistent accuracy and detail in providing meticulous service comparable to a five-star hotel.
• The best candidate will apply Worldwide Jet's Core Values in their everyday work life: Safety - Trust - Integrity - Teamwork - Service - Care.
• They will be a high-performing, driven individual who is able to work autonomously in a sometimes-hectic environment.
• They will have excellent interpersonal skills with the ability to communicate professionally with customers and fellow employees.

Duties Include: (but are not limited to):

• Monitor day-to-day sales and operations
• Mentor and coach Flight Coordinators and Sales Representatives in NJ and AZ offices
• Collaborate to analytically explore business and operations problems, develop sales, and track and understand operational issues
• Manage a high volume of continual email traffic while responding in a timely and professional manner
• Learn, utilize, and train various software platforms Requirements
• Strong aviation background with 3-5 years of FAR 135 experience
• Management experience
• Quality decision making skills
• Self-motivated and self-starter, proactive in learning and career development
• Ability to work in a fast-paced environment with a high degree of attention to detail
• Interpersonal and communication skills
• Teamwork and collaboration skills with a willingness to support the team to success
• Time management - meeting deadlines, managing workloads, ability to prioritize effectively HealthCare Benefits Including:
• Medical Insurance - Options include HSA Base, HSA Plus, & PPO (No HSA)
• Dental Insurance
• Vision Insurance
• Telemedicine
• GAP Insurance
• Life and Voluntary Life Insurance Extra Perks:
• 401K
• PTO
• Cell Phone Reimbursement