Field Services Technician
riddle technology solutionsSavannah (GA)
Field Services Technician
Posted yesterday
riddle technology solutionsSavannah (GA)
SENIORITY
Mid
About the role
Job Description:
Come join our growing team! The right fit will be responsible for performing a wide array of IT related tasks ranging from mobile device configuration to network infrastructure planning. Work within a team to actively implement, maintain, and troubleshoot various devices and technologies for a wide ranging client base spanning multiple industries. This is a hybrid role requiring working from home as well along with onsite meetings and appointments with clients in professional settings.
Primary Responsibilities:
(but not limited to):Purchase, configuration, and installation of Windows and Mac based computers.
Perform daily system monitoring for integrity of services and hardware.
Perform change requests for various services and systems.
Research technology trends and identify areas of improvement for client systems.
Interface directly with clients to troubleshoot and resolve issues via onsite and remote support.
Maintain and install network equipment such as routers, switches, and access points.
Document all tasks and procedures as well as necessary client system information.
Minimum Qualifications:
Minimum of 3 years experience in IT support.
MSP experience highly desired.
A+ and/or Network+ or equivalent certifications and knowledge.
Excellent written and verbal communication skills.
Ability to work without direct supervision.
Valid drivers license.
Desire to grow professionally.
Compensation:
Earnings based on experience. Health insurance and retirement benefits available.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.