Account Associate - State Farm Agent Team Member

Posted 2 days ago

matt gilliland state farm agentGaffney (SC)

Insurance Claims and Policy Processing Clerks All Other Insurance Related Activities

SENIORITY

Junior

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About the role

Benefits License reimbursement Opportunity for advancement Paid time off Training & development 401(k) Bonus based on performance Competitive salary About our agency I opened my agency in 2014 and currently lead a team of five. Before becoming an agent, I worked as a State Farm team member, giving me firsthand experience with the business and a strong understanding of what it takes to succeed in an agency environment. I’m a graduate of the University of South Carolina and a proud husband and father of three boys. Being involved in our community is a major priority for our agency. We proudly sponsor a variety of local organizations, including youth football, baseball, basketball, and cheerleading programs. We also support local schools, law enforcement, and other organizations that make a difference in our community. Our agency offers a 401(k), 20 days of paid time off, and reimbursement for licensing costs. We believe in investing in our team and providing the resources people need to build successful, long-term careers. Our culture is competitive, motivated, and performance-driven. We consistently perform near the top of our territory, so we set high expectations and enjoy winning together. I’m looking for someone who is self-motivated, driven to succeed, and excited by the challenge of working on a high-performing team. If you like setting ambitious goals, pushing yourself to improve, and being surrounded by people who want to win, we’d love to meet you.

Role Description: As an Account Associate for Matt Gilliland - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities: Manage customer accounts and update information in the database. Assist customers with policy changes and inquiries. Process insurance claims and follow up with customers on claim status. Coordinate with underwriters to ensure timely policy issuance.

Qualifications: Strong organizational skills and attention to detail. Excellent customer service and communication skills. Previous experience in insurance or a related field preferred.

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