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David Careers

Field Technician

Posted 3 days ago

laser shotStafford (TX)
Installation, Maintenance, and Repair Workers, All OtherElectronic and Precision Equipment Repair and Maintenance

SENIORITY

Mid

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About the role

Job Description: The Field Service Technician is an entry-level position that assists senior field service technicians and or performs field maintenance, installation, troubleshooting and unscheduled service calls to support Laser Shot’s firearm simulator product lines..A Field Technician duties:
  • Provide technical support and assistance on commercial products to dealers, end users, field technicians and internal staff. including digital signage, hospitality, video walls and associate peripheral equipment’s.
  • Support is provided via telephone, e-mail or other electronic means, direct visits and/or through onsite technical training.
  • Assist Project Management in designing or identifying install components
  • Installs network and A/V cabling, printers, computers, LCD televisions, projectors, IP cameras, and other A/V equipment at new acquired and existing businesses.
Required Skills:
  • Working knowledge of Microsoft Windows based programs (Office products, XP, Vista, Windows 7)
  • Possesses a strong knowledge of new computer technologies and comprehensive mechanical, diagnostic, and analytical skills.
  • Capable of minimal fabrication, running cables, rack wiring, and termination techniques.
  • Must have the skills and abilities to use standard test equipment, power and hand tools.
  • Troubleshoot and diagnoses computer system and A/V system issues Familiar with other low voltage installations (alarm systems, intercoms, cctv systems) and/or factory-service training/certification on any major brand of projectors or AV components is a PLUS.
  • Ability to read/understand architecture, electrical, structural and A/V system drawings.
  • Must be able to climb ladders and lift a minimum of 50 lbs.
  • Must be willing to travel (domestic and international) – up to 75%
  • Provides preventative and corrective field mechanical service on Laser Shot components on site at client locations.
  • Troubleshoots and diagnoses malfunctions to eliminate problem in minimum time.
  • Installs, upgrades and removes products ensuring coordinative engineering field change.
  • Helps coordinate and assist with scheduled and unscheduled equipment installs, repairs, and maintenance.
  • Always represents Laser Shot in a professional manner.
  • Follows all Health, Safety and Environmental procedures.
  • Responsible for submitting accurate maintenance reports and other necessary paperwork.
  • Is dedicated to customer service and maintains professional working relationships with customers and co-workers.
  • Adhere to proper expense reporting procedures and accountable for travel budgets.
  • Responsible for installation of audio and visual equipment.
  • Works well in a team environment.
  • May provide onsite training of customer support personnel.
  • Ability to work day, evening, or weekends.
Company Description: Laser Shot is a fast-growing Stafford based technology and manufacturing company in the shooting simulation industry; specializing in products and services to the U.S. Military, Law Enforcement Agencies, Hunter Education, Arcade and Home Theater Markets.https://lasershot.com/careersCompany DescriptionLaser Shot is a fast-growing Stafford based technology and manufacturing company in the shooting simulation industry; specializing in products and services to the U.S. Military, Law Enforcement Agencies, Hunter Education, Arcade and Home Theater Markets. https://lasershot.com/careers

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