HAL - International Guest Services Associate - Dutch Speaker

Posted 8 days ago

hotelNew York (NY)

Concierges International Affairs

SENIORITY

Junior

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About the role

International Guest Service Associate Proficiency in the Dutch language is an essential qualification for the role. Deliver an exemplary level of service to all guests, by guaranteeing that every request is addressed with courtesy, expediency, and efficiency, in full alignment with our Holland America Line's policies. Ensure diligent and timely follow-up actions are completed. Furnish our discerning guests with informed responses, viable alternatives, and effective solutions to their inquiries. International Guest Service Associates are responsible for executing the components of the Global Guest program, to build a strong rapport and ensure guest satisfaction. The role entails playing hosts at shipboard guest events, translation services, liaising with authorities, and providing insights on destinations. Additionally, they provide verbal translation assistance to international guests, as necessitated by the Global Guest Program.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.