General Manager
vertinSioux Falls (SD)
About the role
General Manager Position Vertin is looking for a General Manager who's just as comfortable leading a team and a P&L as they are standing beside a family on one of the hardest days of their lives. This is a role for someone who wants to grow market share, develop people, and keep a century-old mission alive in their community one story at a time. This position will work onsite at our Gillette, WY firm. Relocation is offered. Leadership & Operations (60%)Team leadership & performance Build fair, well-covered schedules for calls, services, events, and meetings across your operating group Set clear expectations and track performance against established metrics, delivering timely feedback and addressing issues early Hold your team accountable to shared goals and results Partner with Location Managers to lead regular staff meetings, per the Vertin Business Model Community & brand presence Champion active associate involvement in the communities you serve Review and elevate current marketing and community engagement efforts Lead the way on social media as a tool for connection and visibility Serving Families as Funeral Director (40%)Serving families Arrange and conduct funeral and memorial services with professionalism, organization, and genuine care, in keeping with Vertin policy Grow your business's presence through active involvement in community, religious, and civic organizations Keep your location's local and online marketing current and accurate Service excellence Promote a safe, healthy work environment Stay current on all professional, state, and federal funeral service licensing requirements Provide compassionate aftercare delivering documents, cards, and information on insurance and pre-arrangements to next of kin Share pre-need referrals with your Preneed Specialist Support service logistics: parking, ushering, driving funeral vehicles, floral delivery, supply runs, and special events Prepare accurate service and cremation documentation and handle related office duties Help maintain funeral home vehicles, facilities, property, and supply inventory
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