Seasonal Customer Experience Representative
Qualifications:
Proficient in MS Office Suite – Word, Excel and Outlook. Ability to work in a fast-paced environment and able to implement last minute requests or changes. Strong written and verbal communication. E-commerce and retail experience highly preferred. Self-managed, positive with great attitude, capable to work under pressure at times. Able to work independently as well as on project teams. Strong analytical and fact-based decision-making skills. Strong communication, customer service, time management and organizational skills.
Competencies:
Customer Centric/Sales Driven – Assesses customer experience within the store and promotes a culture of customer engagement. Is attentive to customers and understands their needs, offers products that are aligned with the consumers' expectations. Continually searches for ways to improve customer service. Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally. Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information. Boot Barn Benefits & Additional Compensation Opportunities Competitive hourly rate. Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands. Paid Time Off plan for year-round Boot Barn Partners.*Medical, Dental, Vision and Life Insurance.*401(k) plan with generous company matching. Flexible schedules and work/life balance. Opportunities for growth at every level – we are opening 50+ new stores each year.*For eligible Boot Barn PartnersPAY RANGE: Starting at $15.00/hr Compensation varies based on geography, skills, experience, and tenure
Physical Demands:
Standing, walking and squatting less than fifty percent of the work shift. Required to lift, move and carry up to 40 pounds. Ability to read, count and write to accurately complete all documentation and reports. Must be able to see, hear and speak in order to communicate with partners and customers. Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.
Work Environment:
The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance. Noise levels are considered moderate.
