Assistant Director, Quality, Safety & Compliance

Overview: The Assistant Director, Quality, Safety & Compliance is responsible for strengthening Campus Dining's operational standards, service consistency, safety practices, and employee development programs. Reporting to the Director of Administration, Quality, & Safety, the Assistant Director, Quality, Safety & Compliance develops, implements, monitors, and continuously improves quality assurance, food safety, workplace safety, training, and compliance programs across Campus Dining locations. This role partners closely with unit managers, culinary leaders, residential and retail dining teams, catering, Human Resources, Environmental Health and Safety, and other campus partners to ensure that standards are clearly defined, consistently practiced, and supported through effective coaching, documentation, and data-informed follow-up. The Assistant Director fosters a culture grounded in respect for individuals, passion for service, continuous learning and growth, service excellence, efficiency, effectiveness, and safety. The incumbent uses observations, audits, incident trends, service feedback, training records, and operational data to identify improvement opportunities, recommend practical solutions, and support consistent execution of Campus Dining standards. This role represents Campus Dining in cross-functional meetings, supports department-wide initiatives, and may act as a representative for the department in matters related to quality, safety, training, compliance, and operational readiness. A cover letter is required for full consideration.

Qualifications: EssentialQualificationsBachelor's Degree and a minimum of five to seven years of progressively responsible experience in food service, hospitality, dining operations, quality assurance, training, safety, compliance, or a related operational environment, or an equivalent combination of education and experience. Demonstrated knowledge of food safety, sanitation, workplace safety, service standards, and operational compliance in a food service or hospitality setting. Experience with quality assurance audits, corrective-action tracking, training platforms, food production systems, or operational reporting tools. Demonstrated ability to analyze data, identify trends, prepare reports, and recommend practical corrective actions. Experience developing, coordinating, and delivering training programs for frontline, supervisory, or operational teams. Excellent verbal and written communication skills, including the ability to create clear training materials, procedures, reports, and presentations. Strong organizational skills and ability to manage multiple priorities, projects, and follow-up activities in a complex operating environment. Expert skills in Microsoft Suite Experience in data analytics and reporting Demonstrated commitment to inclusion, respect, service excellence, safety, and continuous improvement. Ability to work independently within established department and University objectives while exercising sound judgment, discretion, and diplomacy. Demonstrated ability to build effective working relationships with diverse employees, managers, campus partners, vendors, and stakeholders. Ability to influence, coach, and guide others to support consistent standards and shared operational goals.