Spa Concierge & Guest Experience Lead
edgewater hotelMadison (WI)
About the role
The Edgewater Spa in Madison, WI is seeking an energetic Spa Receptionist to be the welcoming first contact for guests. You will manage check-ins, guide guests to relaxation spaces, and coordinate appointments with the team.
The role emphasizes friendly service and knowledge of spa offerings to maximize guest satisfaction. Ideal candidates have spa or luxury-hospitality reception experience, strong computer skills, and a genuine ability to build rapport with guests.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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