Business Process Design Strategist

Global Partners is seeking a hands‑on Business Process Design Strategist to document, analyze and improve the end‑to‑end processes that power our business. The role partners with senior leaders, transformation program owners, project and business teams to understand current workflows, identify opportunities for improvement and automation, and develop clear, connected process documentation that supports operational excellence. Your Role, Your Impact Business Process Design & Documentation Partner with business leaders and subject‑matter experts to understand and document end‑to‑end business processes across multiple functions. Develop current‑state and future‑state process maps, workflows, value‑stream maps, and supporting documentation. Help establish standardized documentation and process governance practices. Process Analysis & Improvement Analyze business processes to identify inefficiencies, root causes, bottlenecks, and opportunities for improvement. Identify, quantify, and recommend priority high‑value opportunities. Recommend practical, scalable process improvements and automation opportunities that provide measurable operational efficiency. Partner with stakeholders to understand challenges before recommending solutions. Technology & Automation Utilize Visio, Lucidchart, and similar process modeling tools to create clear business process documentation. Leverage AI‑enabled process design, analysis, and documentation tools to accelerate discovery, redesign, and ongoing performance measurement. Support identification of automation opportunities that reduce manual effort and improve business operations. Stay current with evolving process technology, AI tooling, and automation capabilities, and bring innovations to transformation work and strategic priorities. Cross‑Functional Collaboration Facilitate discussions with business teams to gather process knowledge and build trusted relationships. Work collaboratively across business units to understand how processes connect throughout the organization. Support business stakeholders through process documentation and continuous improvement initiatives. Qualifications Sharp critical thinker with strong business acumen—breaks down complex, ambiguous problems, identifies root causes, evaluates trade‑offs, and connects process design to strategic, operational, and financial outcomes. Technology‑forward process leader—uses modern process design tools, AI‑enabled analysis and documentation capabilities, automation platforms, and process mining technologies. Natural enterprise leader and trusted partner—builds credibility across all levels, aligns stakeholders, navigates complexity, and drives outcomes through expertise and judgment. Outstanding communicator and facilitator—synthesizes complex cross‑functional information into clear, executive‑ready insights and leads working sessions and decision‑making forums. Results‑oriented, structured, and proactive—brings order, discipline, ownership, resilience, and follow‑through to fast‑moving, ambiguous environments while identifying connections and alignment opportunities across initiatives. Required 10+ years of experience in business process design, operational excellence, or continuous improvement. Bachelor's degree in Business, Operations, Engineering, Information Systems, or a related field. Demonstrated experience documenting complex business processes and creating process maps. Strong proficiency with Visio, Lucidchart, or similar process modeling tools. Experience developing value‑stream maps, workflows, and process documentation. Strong analytical, facilitation, and communication skills. Experience identifying process improvement and automation opportunities. Comfortable using AI‑enabled tools to improve business processes and documentation. Certifications (one or more required): Certified Business Process Professional (CBPP) Lean Six Sigma Black Belt Equivalent enterprise process discipline certification Preferred Certifications: Prosci Change Management Practitioner or CCMP SAFe Lean Portfolio Management or equivalent transformation governance certification Experience in supply chain, logistics, manufacturing, energy, or fuel distribution. Pay Range $136,200.00 – $204,200.00 Our Commitments to You Competitive pay with opportunities for growth. Health & Wellness: medical, dental, vision, and life insurance plus additional wellness support. 401(k) with company match and tuition reimbursement after 6 months of service. Professional development through internal programs and on‑demand learning opportunities. Commitment to long‑term success of permanent employees. Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move, and thrive. We embrace the diversity of all applicants and do not discriminate on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781‑747‑9675. #J-18808-Ljbffr